At Sarajevo International Airport, we are committed to protecting the privacy and safety of our visitors. As part of this commitment, we use cookies and similar technologies to improve the functionality of our website and to better understand how visitors use our website.
Web cookies are small text files that are placed on your device when you visit a website. Web cookies are widely used and are used to make websites work as efficiently as possible and to display information that is relevant to you as a user of the site (for example, preferred language settings and the like).
When you visit the SARAJEVO International Airport website (www.sarajevo-airport.ba), our servers and those of our partners may place certain web cookies on your device.
What personal data do we process?
Cookies themselves do not contain personal data, but are identification numbers that allow our website to track your activities. If you wish, you can set your web browser to disable cookies or to notify you when cookies are being sent, but this may affect the functionality and availability of some of our services.
When visiting our website, we do not collect any personal data of visitors, such as name, e-mail address or phone number, unless you voluntarily provide them by filling out the contact form (e.g. Sarajevo International Airport contact section, passenger survey section or section for filing complaints). For more information about these sections, see the Privacy Statement for COMPLAINTS, Privacy statement for WEBSITE.
Why do we process this personal data?
We process this data in order to provide you with a better service and improve your experience with our website.
How long do we keep this personal data?
Web cookies stored on your device have different expiration settings, whereby you can delete these cookies at any time (for instructions on deleting cookies, see the info section of the browser you are using).
Who do we share this personal information with?
We share web cookies with our business partners who help us provide services, such as so-called analytics and marketing platform providers. These business partners will have access only to those cookies that are necessary for the implementation of the services they provide to us.
In any case, we undertake not to sell, exchange or rent your personal data, including data collected through cookies, to third parties without your prior permission.